This policy is being finalised. Contact us for details.
This Cancellation Policy applies to subscriptions for Kwital, a software service provided online at kwital.com and operated by Nestiko Business Solutions Private Limited ("Kwital", "we", "us", or "our"). It should be read together with our Terms & Conditions and Refund Policy.
1. Cancelling your subscription
You may stop using Kwital at any time. To stop your plan from renewing, turn off auto-renewal from the subscription page in your Kwital account, or contact us using the details below and we will help you.
2. What happens after you cancel
- Cancellation stops future renewals. It does not end the billing period you have already paid for.
- Your plan stays active until the end of the current paid period, after which paid features are no longer available.
- Cancellation does not remove any outstanding payment obligations under the Terms & Conditions.
- Amounts already paid are handled as described in our Refund Policy.
3. Your data after cancellation
Your account data is retained and deleted as described in our Privacy Policy. If you want your account data deleted, contact us and we will process the request, subject to legal and operational requirements.
4. Cancellation or suspension by Kwital
We may suspend or terminate access to Kwital in the circumstances described in the Terms & Conditions, including breach of the Terms, misuse of the platform, or failure to pay applicable fees.
5. Third-party services
Charges you pay directly to third-party providers (for example, messaging gateways or Meta/WhatsApp) are governed by those providers' own terms and are not cancelled through Kwital.
6. Contact us
For help with cancelling your subscription, contact:
Nestiko Business Solutions Private Limited (Kwital)
Plot No 164, Radha Krishna Vihar, Jaipur
Email: info@kwital.com
Phone: 9799913530