Customer communication for growing businesses, built in Jaipur
Kwital started as an SMS, WhatsApp, and email gateway for businesses. Today it is one platform to find leads, message them on the right channel, answer every reply, and automate the follow-up.
We send SMS, WhatsApp, and email. Where do new leads come from?
Lead generation from Google Maps and websites, plus B2B search.
Who answers all the replies?
One unified inbox for SMS, email, and WhatsApp.
And the follow-ups?
Workflows and AI replies keep them moving for you.
From messaging gateway to a complete growth platform
We began by giving businesses a reliable, affordable way to send SMS, WhatsApp, and email. As our customers grew, the same questions kept coming up: where do new leads come from, who replies to them, and how do we follow up without doing it all by hand?
So we built the answers into Kwital. The channels are still the core, and around them sit the tools a small team needs to run customer communication properly.
- Send on WhatsApp, SMS, and email from one account
- Answer every reply in a single unified inbox
- Find new prospects with lead generation and B2B search
- Automate follow-ups with workflows and AI replies
- New leads foundCoaching institutes · Jaipur, Google Maps Imported
- Admission offer campaignWhatsApp · scheduled for 6:00 pm Scheduled
- Unified inbox“What are the batch timings for NEET?” 2 min ago
- Workflow: new enquirySend brochure by email, then remind on SMS Active
Mission, vision, and approach
What we are building, who it is for, and how we go about it.
Our mission
Give every business the communication tools large companies take for granted, so a small team can reach, convert, and keep customers without juggling five different apps.
Our vision
A world where any organisation, from a Jaipur clinic to a national D2C brand, can talk to its customers on the channels they already use, reliably and at a fair price.
Our approach
Start from real business needs. We keep the platform practical: bring your own gateways, pick a plan that fits your volume, and grow into automation and AI when you are ready.
What guides the way we work
Four values shape the product we build and the way we treat the businesses that rely on it.
Innovation
We keep adding what customers actually need, from a unified inbox to campaign intelligence and AI-trained replies.
Customer focus
Your goals set our roadmap. We build for the owner, marketer, or support agent who uses Kwital every day.
Reliability
Your messages carry orders, appointments, and payments. We treat delivery, tracking, and deliverability seriously.
Integrity
Clear pricing, honest claims, and respect for your contacts, including a proper unsubscribe list on every account.
One platform, every step of the conversation
Everything below is live in the Kwital dashboard today.
WhatsApp, SMS, and email
Node WhatsApp or the official Cloud API, SMS through API gateways or your own Android phones, and email with your own sending domains.
Learn more ChannelsUnified inbox
Every SMS, email, and WhatsApp reply in one conversation view, so nothing slips through.
Learn more AudienceLead generation and B2B database
Pull local businesses from Google Maps, extract contacts from websites, and search B2B prospects through connected providers.
Learn more EngagementCampaigns
Plan and schedule cross-channel campaigns with reusable, personalised templates and contact groups.
Learn more EngagementCampaign intelligence
Performance insights, A/B tests to compare variants, and the best time to send for your audience.
Learn more AutomationAutomation and AI
A drag-and-drop workflow builder, WhatsApp chatbot menus, and AI replies trained on your own knowledge and FAQs.
Learn moreThe company behind Kwital
Kwital is a product of Nestiko Business Solutions Private Limited, a registered Indian company based in the Pink City, Jaipur. We are recognised under Startup India and registered as an MSME.
- Brand
- Kwital
- Legal entity
- Nestiko Business Solutions Private Limited
- Location
- Pink City, Jaipur, Rajasthan, India
- GSTIN
- 08AAJCN6484F1Z2
- CIN
- U62012RJ2024PTC094783
- Startup India
- DIPP170187
- MSME (Udyam)
- UDYAM-RJ-17-0385125