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Frequently asked questions.
Explore our comprehensive FAQ section to quickly find answers to your most pressing questions. Designed to help you navigate any uncertainties, this resource provides clear and concise information to enhance your user experience.
Setting up your Kwital account is a quick and easy process that can be completed within 2 minutes.
We offer a 100% refund if the services don’t work as promised, ensuring a risk-free experience for our users.
If used in a regulated and effective way without spamming, your WhatsApp number will not be banned.
Engaging in spamming might lead to your WhatsApp number being banned by the platform, so we strongly advise responsible usage.
Yes, any unused message credits will be carried over to the next month’s allotment, so you never lose your credits.
We recommend that users reconnect their WhatsApp device at least once a day to ensure seamless connectivity, but it doesn’t have to stay connected 24/7.
Yes, emails and SMS are sent via third-party providers based on your subscriptions to services like Twilio, SendGrid, and others.
Yes, you can spend all your message credits in a single day if needed, or spread them across multiple days.
Yes, lower-tier plans may have daily credit limits to ensure fair usage, but this can be upgraded based on your needs.
1 SMS Credit: 320 plain or 160 Unicode characters
1 WhatsApp Credit: 320 characters
1 Email Credit: Per email sent
Yes, Kwital provides an API for seamless integration with CRM, marketing tools, and other business systems.
We offer Chat, Email, and Ticket-based support with typical responses within 12 hours.
You can link multiple WhatsApp accounts to Kwital, enabling you to manage and scale your communication efforts effectively.
Kwital’s Android Gateway Messaging doesn’t require DLT registration, making it ideal for small and growing businesses.
Kwital’s Node Server allows you to send WhatsApp messages without official API charges, and it requires no complex business verification or template pre-approvals, unlike the Cloud API.
No, there is no limit to the number of templates you can create and store on Kwital for your messaging campaigns.
Yes, Kwital allows you to pause, edit, or stop a campaign even after it has been initiated.
No, Kwital is designed to be user-friendly and doesn’t require advanced technical knowledge to operate.
Yes, Kwital supports scheduling campaigns in advance, allowing you to plan messages days or months ahead.
Yes, Kwital is scalable, making it ideal for businesses of all sizes—from small startups to large enterprises with diverse messaging needs.